About Us
About SineCore CNC
SineCore CNC was created to solve a specific gap in the CNC industry: making machines that are approachable for hobbyists and small shops without sacrificing quality, capability, or professionalism.
Too often, CNC equipment falls into one of two categories: machines that are easy to use but limited, or machines that are powerful but inaccessible. SineCore exists in the space between those extremes, with a focus on practical design, honest performance, and long-term usability.
A Small, Focused Company
We are a small, driven team based in the United States. Launching a company is extremely challenging, and the early support from our Kickstarter backers played a critical role in turning the SC-512L from an idea into a working product. What started as a Kickstarter project, continues to grow deliberately, with our focus centered on building, refining, and supporting our machines.
Because of that focus, we spend more time engineering, testing, and responding to customers than maintaining a heavy social media presence. We do share updates and information when we can, and we plan to continue expanding our educational content over time.
Our Values
At SineCore CNC, the machine, its quality, and the customer experience are all inseparable. Each decision here is made with all three of these in mind.
We believe CNC equipment should be:
- Designed for usability, not just appearance
- Built with longevity and serviceability in mind
- Backed by clear, consistent customer support
We stand behind our machines and their design, and we are committed to continuous improvement. As we grow, we plan to continue developing new products and capabilities, so there is still more to come!
Support and Communication
We prefer that inquiries come through email, which allows us to provide accurate, documented responses and detailed technical support.
Email: support@sinecorecnc.com
SineCore CNC operates:
- Monday–Friday
- 9:00 AM – 4:30 PM Central Time
Email communication helps ensure that questions are answered thoroughly and that information can be referenced later, especially for technical topics. This also helps us track when multiple customers ask similar questions. When certain questions come up frequently, we’ll publish guides and videos to help everyone.
Looking Forward
SineCore CNC is built around a long-term mindset. We are focused on doing things correctly, supporting our customers, and continuing to build products we are proud to stand behind.
If that approach aligns with how you work, we’re glad you’re here and we appreciate your support as we continue building and shaping our business!